Privacy and cookies policy

Privacy Policy

  1. General

Bigstep Cloud SRL (hereinafter referred to as “Bigstep”, “we”, “us” or “our”), is a big data services company based in Bucharest, Romania, organizer of Big Data Week Bucharest event.

Bigstep respects your privacy (by “you” we mean any current or prospective Bigstep event attendee, client or supplier whose personal information is in our possession) and are committed to maintaining the confidentiality and the privacy of the personal information we collect.

Bigstep will process the personal data only to the extent and in such a manner as it is necessary to provide the services under the agreement or as otherwise instructed by the customer or the supplier from time to time.

Our personal information practices are described below, in any applicable privacy supplements, and in notices regarding data collection.

We strongly advise you to read this Privacy Policy so that you know your rights regarding your personal information and so that you can understand our commitment to your privacy. If you have any questions or any privacy or data use concern, please contact us at

  1. Scope and consent to our use of your information

This Privacy Policy applies to personal information and other information (such as Non-Personal Information) collected by Bigstep from or about:

  • visitors to, or users of;
  • current and prospective customers using Bigstep services and attendees at Big Data Week Conferences;
  • service providers and business partners;
  • job applicants;
  • other third-parties we interact with.

By providing your personal information to Bigstep in the ways described in this Privacy Policy, you:

  • accept this Privacy Policy and any supplementary privacy statements and notices that may be relevant to you;
  • agree that you are authorized to provide this information.

Please do not register, subscribe, create an account or otherwise interact in any way with our services or Big Data Week website if you do not agree with the practices mentioned in this policy.

  1. What information does Bigstep collect?

By “personal information,” we mean any information that can identify you. It includes information or an opinion from which you are reasonably identifiable.

We may also collect information that is related to you, but that does not identify you personally. This type of information is called “Non-Personal Information.” Non-personal Information also includes information that, in its original form, could personally identify you, but that we have modified (by means such as anonymizing, aggregating or de-identifying) in order to hide or remove any Personal Information.

  1. How does Bigstep collect information about you?

The information you give us or our service providers.

You may provide Personal Information when you access website, when you request information about the event, when you purchase tickets and use our services, when you communicate with Bigstep via phone calls, email, web forms, social media and other such methods of communication, when you subscribe to Bigstep marketing collaterals, attend our events or provide us services.

We may also automatically collect information about you via cookies or other similar technologies.

You can find out more about this in our Cookies and similar technologies policy, also available on our website.

Information from other sources

We may receive information about you from third parties we work closely with (such as business partners, service providers, sub-contractors,etc.).

Any Personal Information that you choose to submit via the Big Data Week website, related blogs or forums may be read and collected.

Co-branded services

Since some Bigstep services may be co-branded and offered in association with another company, if you use such services, both Bigstep and the other company may receive information that’s collected via that co-branded service. The company whose privacy policy is displayed on a co-branded website will be responsible for Personal Information collected on such a website.

Bigstep may engage the services of third-party partners which, in the process of supplying services to Bigstep, may collect Personal Information about you, which may include your name, email address and online activity.

  1. Types of collected Personal Information

Contact information:

such as your name, job title, telephone and fax numbers, email addresses, postal addresses, current place of work. When you express interest in obtaining additional information about our events, we require that you provide the aforementioned contact information;

Transactional information:

such as billing information

Optional information:

any other information that you choose to give us. This information helps us tailor our services to you;

Information collected via automated means:

information that we collect through information-gathering tools, such as cookies. This kind of information includes information from your web browser – browser type, language, IP address and your activity on Bigstep websites (the web pages viewed, the links accessed, number of visits, domain name, language information, etc.);

  1. Sensitive information

Any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other such private information is considered sensitive information and we will not intentionally collect or maintain, or provide such information to third parties.

  1. Purposes and legal grounds

We use the collected information for the following purposes:

for contacting you:

  • we use your contact information to get in touch with you, for reasons such as communicating with you about your orders or the services you use, conducting surveys, sending announcements about our services, notifying you about upcoming events, or other promotional activities or events sponsored by us. We request the contact information in order to fulfill our contractual obligations and for our legitimate interests;

for marketing purposes:

  • we use your contact information to recommend products and services that might be of interest to you, to send you marketing and advertising messages such as newsletters, announcements or special offers or to notify you of upcoming events. You may always opt-out from receiving such communications, and this decision will not affect your ability to continue receiving services from us;

to provide the requested services to you:

  • we need the required Contact Information, Transactional Information and Billing Information for processing orders (including payments), for providing you the services and to fulfill other contractual obligations;

to protect ourselves:

  • we use the collected information to prevent and to detect fraud or abuses of the Bigstep website and services, and to be able to identify and protect our business from fraudulent transactions. It is both a legal obligation and in our legitimate interest to collect information for this purpose;

to help us manage our business needs:

  • such as the administering and management of our business and the training of our employees. Also, it is in our legitimate interest to promote compliance with our terms of service and any other agreements between us, to carry out research and development and to comply with the applicable law;

for other purposes:

  • if you purchase our services via Bigstep website or parteners websites, The information you submit through email and web form is archived and may be tied to information that we collect about your web visits. Your telephone call or a web conference may be recorded for training purposes, and we may enter the information you provide via telephone, or other means of communication, into our systems and use it to fulfill our contractual obligations and for legitimate interests. We also collect cookies to give our users the best experience while browsing the website. We use cookies to collect information about your device, like IP address, operating system, and browser type.
  1. Sharing of Personal Information

The personal information we gather is for internal use only, and we will not authorize the release of this information to anyone outside of Bigstep, unless you have consented to such disclosure, except for the limited circumstances described in this Privacy Policy. Shall we ever need to provide the Personal Information to third parties, we will only share it to the reasonably necessary extent. Also, we may share your Personal Information as required or permitted by law.

We may disclose your Personal Information as described in this section below:

Disclosure to Bigstep Group Companies

All of the information we collect about you may be transferred or accessed by our companies. We will protect the privacy and the security of the Personal Information that we collect in accordance with the terms of this Privacy Policy and the applicable law.

Disclosure to third-party business partners and providers:

To the extent necessary for the provisions of services, we may disclose your Personal Information to third party service providers, if necessary. We assure you that we require our third party service providers and business partners to keep all the information we share with them confidential and to use the aforementioned information only to perform their obligations resulting from the agreements we have in place with them. They are required to maintain a proper level of privacy and security, consistent with Bigstep’s policy regarding such information. Please note that any information you independently share with these third parties is subject to their respective privacy practices and policies.

Disclosure to Authorities:

If we are under a legal obligation to share your Personal Information, we may disclose the information to the relevant authority. To comply with the law, to protect our rights, property, the safety of our business, to enforce our rights and to assist with the control of fraud, spam or other undesirable conduct, and to support auditing, we may release the Personal Information. In the event of any reorganization, merger, sale, joint venture, transfer or any such act, we may provide the Personal Information to a third party.

Disclosure when you have given your consent:

For any purposes disclosed by us when you provide the information, as otherwise required or permitted by law, we may share it if we have your consent.

Disclosure of anonymous/aggregated data:

We may share information that does not identify any individual without restriction.

  1. Management of your personal information

Opt-outs and communication preferences:

You may always click the “unsubscribe” link at the bottom of the relevant email marketing communication received from us if you wish to stop receiving such emails. We reserve the right to retain your Personal Information for a reasonable amount of time, in accordance with industry standards and applicable laws.

Access to your personal information:

You may submit a request to us at if you wish to know what Personal Information we hold about you. Also, through the request, you may also correct, delete inaccuracies and/or update the information we hold about you. You may also revoke your consent previously granted. Should you wish to delete the information from our records, please contact us, and we will respond within a reasonable time. If necessary, given each particular case, we may be required to retain certain information for legitimate business purposes and by law.

When using Bigstep services, you can choose not to provide certain information, but this may prevent you from taking full advantage of the available functions, and it may prevent us from successfully providing you with our services.

  1. Information Security

Measures we take: When it comes to loss prevention, alteration, misuse, unauthorized access or unlawful processing of the collected information, we are committed to industry best practices. Therefore, we:

Use encryption technology as appropriate;

Limit the access to the systems on which the personal information is stored;

Monitor for possible attacks and vulnerabilities.

However, we cannot guarantee that the measures taken will prevent every security threat. In the event of a security breach which results in an unauthorized disclosure of information, we will notify you as soon as possible.

  1. Data integrity

We take reasonable steps to help ensure that the data we collect is accurate, complete and up-to-date, for it to be reliable for its intended use. The collected information will be retained for as long as needed to fulfill the purpose for which it was collected.

  1. Information about Children

We will never intentionally collect or maintain information about individuals defined as minors in local law or regulation. However, if you believe that we are in possession of such information, please contact us, and we will make necessary inquiries and investigations and, if necessary, delete that information.

  1. Privacy Policy verification

We periodically verify that this Privacy Policy is complete, accurate and comprehensive, displayed prominently and completely implemented. Appropriate employee training is in place, and we have developed internal procedures to assure the integrity and safety of the stored personal information.

  1. Complaints and inquiries

If you have any questions about this Privacy Policy or our information collection practices, please contact us at, and we will get back to you in the shortest time possible. Please be assured that we will promptly investigate the matter and that we are committed to resolving any privacy concerns that you may have.

  1. Privacy Policy updates

Our Privacy Policy may change from time to time. You can check the “Last Updated” section at the top of this document to verify when it was last revised. In the event of any change that would affect the privacy of your Personal Information, we will notify you by posting an announcement on our website or by sending an email to the address tied to your user account. The notice will be given in such a manner that you will have a reasonable time period to object to any changes.

We encourage all of our users to periodically check this Privacy Policy for updates.

Cookies policy 

  1. General

Our website ( uses cookies to give our users the best experience while browsing the website. We use cookies to collect information about your device, like IP address, operating system, and browser type.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. Please note that we reserve the right to modify at any time, at our own discretion, this cookie policy and that it is recommended to check from time to time for any such changes.

  1. About cookies

What are cookies?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client’s computer. The usage of cookies allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie, and so it can carry information from one visit to the website (or related site) to the next. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Can I see/view the cookies I have on my computer?

Most browsers have a configuration screen which allows you to see what cookies have been stored on the computer, and, optionally, to delete them. Note that it is not possible for a website to view cookies set by other sites, as this would represent a privacy and security problem.

When are cookies created?

Writing data to a cookie is usually done when a new website is loaded – for example: after a ‘submit’ button is pressed, the data handling page would be responsible for storing the values in a cookie. If you have opted to disable cookies, then the write operation will fail, and subsequent visits to our website which rely on the cookie will either have to take a default action or prompt you to re-enter the information that would have been stored in the cookie.

How Long Does a Cookie Last?

The time of expiry of a cookie can be set when the cookie is created. By default, the cookie is destroyed when the current browser window is closed, but it can be made to persist for an arbitrary length of time after that. For example, cookies we use from Google Analytics can last for up to two years.

How secure are the cookies?

Cookies do not in themselves present a threat to privacy since they can only be used to store information that you have volunteered to give or that the web server already has.

  1. Types of cookies we use

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by you before the expiry date. On the other hand, a session cookie will expire at the end of the user session, when the web browser is closed.

We use both session and persistent cookies on our website.

We use persistent and session cookies to recognize a computer when a user visits our website, track users as they navigate the website, improve the website’s usability and to administer the website, to prevent fraud and improve the security of the website and to target advertisements which may be of particular interest to specific users.

We use Google Analytics to analyze the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies. The analytics cookies used on our website have the following names: __utma, __utmz, _ceg.s, _ceg.u, _ceir, _ga, _gat. The information generated relating to our website is used to create reports about the use of our website.

Our website also uses third-party cookies, from services such as Facebook and Linkedin, in order to deliver ads within these social networks. Perfect Audience cookies are used for remarketing purposes and cookies are created and used in order for us to fulfil our contractual obligations, giving the users access to the tickets, depending on their preferences. This category of cookies can last up to one year.

  1. Blocking Cookies

Most browsers allow you to refuse or to accept cookies; for example:

Microsoft Internet Explorer

To turn on third-party cookie blocking, click the gear icon in the upper-right corner, then click “Internet Options” from the drop-down list.

Click the “Privacy” tab and set it to “Medium High.” By doing this, you will block all third-party cookies.

When you’ve finished, click on the “OK” button to exit the Internet Options and save the changes.

Microsoft Edge

Tap or click on the three dots in the upper-right corner of the browser window. Select “Settings” at the bottom of the menu.

In the settings tab/window?, tap or click on “View advanced settings.”

Now, in the advanced settings, under the Cookies heading, click the drop-down menu and select “Block only third party cookies.”

Close the settings tab/window and Edge will now block third-party cookies.


For Firefox, click the three lines in the upper-right corner, then click “Preferences.”

With the Preferences open, note that there’s an option to turn on Firefox’s Do Not Track option. Below the Tracking preferences, click “Remember History” and then select “Use custom settings for history” option.

From the custom history settings screen, click the drop-down list next to “Accept third-party cookies” and then choose “Never.”

Google Chrome

On Chrome for desktops, click the three lines in the upper-right corner, then click “Settings.”

Scroll to the bottom of the settings and click “Show advanced settings” at the bottom of the settings screen.

On the advanced settings screen, click “Content Settings…” under the Privacy heading.

With the content settings open, click the box next to “Block third-party cookies and site data.”

Apple Safari on OS X

On Safari for OS X, you will need to open the Preferences by clicking on the Safari menu, or using the old standard keyboard shortcut “Command +.”

With the Preferences open, click the “Privacy” tab, then under “Cookies and website data” click “Allow from current website only.” At the bottom of the Privacy tab, there’s also an option to turn on Safari’s Do Not Track feature.

  1. Deleting Cookies

Google Chrome

Click on the “Menu” tab in the upper-right corner, and select “Settings.” From there, click on “Show Advanced Settings,” at the bottom of the menu, and then “Content Settings.

Chrome gives you four options when it comes to how to deal with cookies. You can store all cookies without discretion, store all cookies but delete them once you close your browser, block cookies entirely (we don’t recommend this), and block third-party tracking cookies.

Click on “All cookies and site data…” to see a list of all the cookies Chrome has stored on your hard drive. From there you can delete specific files individually, or delete everything by selecting “Remove All.”

Mozilla Firefox

Click on the “Tools” menu button at the top, and in the drop-down menu, select “Options.” Navigate to the “Privacy” tab and under “History” set Firefox to “Use custom settings for history.”

Click on “Show Cookies…” which appears once you’ve enabled custom settings for your browser history. From there, you can scroll through a list of cookies accumulated by Firefox, clear them individually or remove them all as a group.

Apple Safari OS X

Click on the Safari menu in the upper-left corner and scroll down to “Preferences.” Alternatively, in the same menu, choose “Clear History,” and you can delete everything in one go, from a variety of time frames. If you would much prefer to have more control over what is deleted, choose the “Preferences” option.

In the “Privacy” section, you can use “Cookies and website data” to dictate whether or not Safari should accept cookies. You can use the option “Remove All Website Data” to remove everything in one fell swoop. Alternatively, click on “Details” to see a list of each cookie stored in the browser.

Microsoft Internet Explorer

Open Internet Explorer, click on the “Tools” menu, and select “Internet Options.”

To delete all cookies, head to the “General” tab under “Internet Options” and then click “Delete…” under the “Browsing History” tab. Check “Cookies and Website Data” and click delete.

Microsoft Edge

Open up Edge and in the top right-hand corner, click on the three horizontal dots. Then choose “Settings.”

On the next screen, make sure “Cookies & Saved Website Data” is checked. Then click “Clear.”

  1. Contact Details

For any requests and inquiries, please contact us at